Where We Ship

Wasatch Feeder Insects currently ships to approved states in the western United States. At checkout, available shipping options will appear based on your delivery address.

If shipping is not available to your state or ZIP code, we are not currently servicing that area online.

Live Insect Shipping Schedule

We ship live feeder orders Monday through Thursday. Orders placed by 4:00 AM MST are eligible for same-day shipping, depending on feeder availability, weather conditions, carrier timing, and live arrival risk.

We recommend ordering early in the week whenever possible to help reduce weekend delay risk.

Shipping Options

Available shipping options may include:

• Standard Live Shipping — Estimated transit time may vary by destination.
• Express Live Shipping — Recommended during warmer, colder, or higher-risk shipping conditions.
• Free Standard Live Shipping — Available on qualifying orders when shown at checkout.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other conditions outside our control.

Weather Holds

To protect the health of live insects, we may delay shipment during extreme heat, extreme cold, severe weather, holidays, or carrier-delay risk. If we believe a shipment may be unsafe, we may hold the order until conditions improve.

Shipping Confirmation & Tracking

You will receive a shipping confirmation with tracking information once your order has been fulfilled.

Customer Delivery Responsibility

Live insects must be brought inside promptly after delivery. Please monitor your tracking information and make arrangements so your package is not left outside in heat, cold, direct sun, rain, snow, or unsafe conditions.

Packages left outside for an extended period may not qualify for live arrival support.

Incorrect or Incomplete Addresses

Customers are responsible for entering a complete and accurate shipping address at checkout. Wasatch Feeder Insects is not responsible for delays or live arrival issues caused by incorrect addresses, missing apartment or unit numbers, failed delivery attempts, or packages forwarded to another address.

PO Boxes

We recommend using a physical street address for live feeder shipments. PO box delivery may not be available or may not qualify for live arrival support depending on the carrier, destination, and shipping conditions.

Live Arrival Support

If there is an issue with your live feeder shipment, please contact us within 2 hours of delivery with your order number, clear photos of the package and insects, and a brief description of the issue.

Eligible live arrival claims may be resolved with a replacement, store credit, or refund at our discretion.

Local Pickup or Local Delivery

Local pickup or local delivery may be offered only when available at checkout. If these options are not shown, they are not currently available for your order.

Questions About Shipping?

Please contact us through our store contact page and include your order number. We’re happy to help with shipping questions, live arrival concerns, and feeder care guidance.